Voice AI can slip up with wrong answers when it mishears or misinterprets data....

https://mill-wiki.win/index.php/B3172_Becomes_B3712_in_Transcripts:_How_Do_Teams_Prevent_That%3F

Voice AI can slip up with wrong answers when it mishears or misinterprets data. A practical way to catch these errors is using controls like having the system read back order IDs or confirming info only after an API returns a success response