Modern users don’t want "innovation"—they want things that actually work. If...

https://smoothdecorator.com/what-convenience-means-beyond-speed-why-your-app-fails-when-you-ignore-the-details/

Modern users don’t want "innovation"—they want things that actually work. If you aren’t offering saved payments to speed up checkout or real-time tracking to kill the anxiety of waiting, you’ve already lost them