AI voice agents are changing phone support by reducing wait times with fast...

https://dallasssplendidinsight.yousher.com/how-do-i-make-sure-the-ai-agent-logs-the-call-in-the-ticketing-queue

AI voice agents are changing phone support by reducing wait times with fast end-to-end response and letting customers speak over the system anytime through barge-in. These improvements make conversations smoother and more natural