AI customer service platforms in 2026 are shifting from just assisting agents...

https://www.novabookmarks.win/by-2026-top-ai-customer-service-platforms-can-handle-up-to-70-of-routine

AI customer service platforms in 2026 are shifting from just assisting agents to actually resolving issues on their own. Teams are hitting up to 70% automation within a week, cutting costs from $3 per interaction down to under $0.50