After testing over a dozen AI tools, I've seen automation hit 70% in just one...

https://oliviasinsightfulthoughts.novacrestiq.com/posts/can-an-llm-safely-decide-refund-amounts-without-guardrails

After testing over a dozen AI tools, I've seen automation hit 70% in just one week—real results, not the usual promises. But here’s the catch: most platforms focus on assisting reps, not fully resolving tickets